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Know more about your customers

Learn more information about your customer with Slope’s Customer Relationship Manager.

I Keep track of all your prospects, from those who book a room to those who just call you for a room quote. Slope provides a powerful, integrated CRM that allows hoteliers to filter customers and create targeted promotional campaigns.

Collect and store all customer information.

Group customers using filters and custom tags

The Slope CRM allows you to associate tags and custom filters to your pass-through customers, breaking them down into categories and ensuring they are searched for filters when needed.

To prepare email marketing campaigns that convert, it is essential to know in advance the target you wish to reach, so as to maximize direct bookings.

Gestire le esigenze dei clienti dell'hotel attraverso un CRM

Convince your customers with a great Communication

Whether you are a regular customer or a guest who has not yet visited your facility, you can contact them by sending professional, content-rich emails.
Keep them updated even after booking, setting pre-stay and post-stay emails.

Keep a clean email address database

Most OTAs do not provide hoteliers with the guest’s real email address, this is a big loss since you can’t contact your customer in the future to propose promotions and deals. Slope takes care of obtaining real and valid email addresses from your guests so you will always have a database of valid email addresses.

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